Assistance to displaced persons:
find support and resources
Welcome to our resource center for immigrants. We understand the challenges and difficulties you may face when moving and adapting to a new environment. Our mission is to provide you with access to relevant and useful information that will help ease your transition and support you every step of the way.
Legal support
Our team consists of highly qualified lawyers with European and Ukrainian higher legal education who can help in various areas of life and business of a Ukrainian in the EU and Austria. Our partners are Austrian and European lawyers who, in partnership with us, provide assistance in all areas of life and business.
Housing resources
Find information about affordable housing, including temporary accommodation for newcomers. We provide guidance and advice on finding safe and affordable housing.
Work and education
Access to the labor market and educational opportunities are key to integration. We offer resources for job search, professional development courses, language classes, and other educational programs.
Medical services
Learn about access to health services, including primary care, psychological support, and specialized care.
Community and socialization
Learn more about local immigrant communities, integration activities, and opportunities for social networking.
We strive to create a supportive and informative environment for anyone facing the challenges of moving. If you have questions, need specific resources, or would like to share your experiences, please contact us.
We are here to help you find a way forward.
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Hotlines:
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Caritas hotline for entry, stay and accommodation: +43 5 1776 380 (Monday to Friday from 9:00 to 13:00)
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Hotline of the Federal Agency for Care and Social Services ( BBU ) in Ukrainian and Russian: +43 1 2676870 9460
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Hotline of the Austrian Integration Fund (ÖIF) in Ukrainian for support and assistance, accommodation and work: +43 1 715 10 51 120 (Monday - Friday, 8:00 a.m. - 6:00 p.m.)
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Worry hotline Vienna : telephone consultations in Ukrainian on psychosocial stress from the Psychosocial Services in Vienna (PSD-Vienna): +43 1 4000 53000 (Monday to Friday, 9:00 a.m. to 5:00 p.m.)